FREE TRAINING
As part of the partnership between The Electrical Commission and Shelter Cymru, we are providing FREE Bilingual training running from March 2026 to May 2027.
This national programme will provide a range of free training and resources to help frontline staff confidently support voter registration among housing association tenants and people experiencing homelessness across Wales.
Designed to suit different learning styles and organisational needs, the programme includes flexible online learning, interactive workshops, in-person regional sessions, conference delivery, and practical take-away resources.
Register now to access the training.
Select from the topics in the drop-down menu below to find the best course that fits your needs.
Topics and courses
FREE – Voting Rights and Registration: Supporting Housing Association Tenants and People Experiencing Homelessness
This free online module gives frontline staff a simple, practical guide to voting rights in Wales. It explains who can register, how to register with or without a fixed address, and what to do if someone does not have ID.
The training also tackles common barriers such as frequent moves, temporary accommodation, and misinformation. You’ll find clear answers to common questions, myth-busting guidance, downloadable resources, and links to helpful services, all designed to make conversations about voting easier and more confident.
Who is it for?
Housing association staff, support workers, advice providers, and any frontline professional supporting tenants or people experiencing homelessness.
Flexible and accessible
The module is completely free and available online throughout the project. Staff can complete it at a time that suits them, making it easy to fit around busy workloads.
By taking part, you’ll be better equipped to help ensure the people you support are not excluded from their right to vote.
Access training here.
If you like to do the training in the Welsh medium, please access it here.
Supporting Voter Registration – Practical Guidance for Frontline Staff
These interactive online workshops are designed to help frontline staff feel confident starting conversations about voter registration.
Through real-life scenarios, group discussion and practical problem-solving, you’ll explore simple, effective ways to support people to register and overcome common barriers.
Delivered online, the sessions are easy to access from anywhere, making it simple for teams across Wales to take part.
Who is it for?
Housing association staff, support workers, advice providers, and other frontline professionals supporting tenants or people experiencing homelessness.
Voter Engagement in Practice: Training for Staff Supporting Underrepresented Voter Groups will be held across Wales
These half-day in-person sessions give you practical, hands-on experience in voter registration support. You’ll take part in guided walkthroughs of the registration process, including how to register without a fixed address, as well as group discussions and shared problem-solving based on real situations.
Designed to build confidence and practical know-how, you’ll leave ready to apply what you’ve learned straight away.
Who is it for?
Housing association staff, support workers, advice providers, and other frontline professionals supporting tenants or people experiencing homelessness.
COMING SOON.