Welcome to the Shelter Cymru training store

In these unprecedented times, it’s vital that as housing professionals we can continue to help people who are struggling with bad housing and homelessness. Our eLearning courses are designed to help give you and your organisation the knowledge and abilities needed to help anyone in housing need in Wales.

Ending homelessness from social housing

Watch again: Ending homelessness from social housing webinar

Free

Before Covid-19, social landlords in Wales had achieved a nearly 40% reduction in possession actions. This webinar looks at how far the social sector has come in the drive to end evictions and abandonments into homelessness.

Convenient online courses

Shelter Cymru’s training courses and resources are accessible online at any time, from anywhere. So if your organisation has people working from home or in settings where social distancing is necessary, this could be an opportunity to invest in their skills and knowledge.

Covid-19 and housing

Covid-19 and housing – where are we now?

Free

There is no doubt that Covid-19 has significantly impacted every aspect of our lives and our home is more important than ever. Since the national lockdown in March 2020 there have been regular changes in the housing world in adjusting to the “new normal.” This course aims to equip you with an update to housing and homelessness following in recent months and what the changes mean on a day to day practical level.

Unlawful eviction toolkit

Unlawful eviction and harassment toolkit

Free

Unlawful eviction and harassment can have serious negative consequences for families and individuals. With unlawful evictions on the rise in Wales since the Covid-19 pandemic hit, this course seeks to provide you with information and practical guidance on recognising unlawful evictions and harassment and how these issues can be dealt with by tenants in the private rented sector. This course will look at what constitutes harassment and unlawful eviction and what legal remedies are available.

Homelessness law in Wales L1

Homelessness Law in Wales – An essential introduction Level 1

We all know how important it is to have a home. But what happens when things go wrong? What help is there for people who are either homeless or at risk of homelessness? Wales’ very own housing law upended a system that saw too many people in need falling through the cracks, and placed early intervention and assistance for all at the fore.

Homelessness law in wales An introduction Level 2

Homelessness Law in Wales – An essential introduction Level 2

This course builds on the basics explored in our Homelessness Law in Wales – An essential introduction Level 1 course. Unless you already have a good understanding of homelessness law in Wales and the key terms included in the Housing (Wales) Act 2014, it would be more beneficial for you to first complete the Level 1 course which can be found here.

Universal Credit and housing costs course

Universal Credit and housing costs

The welfare benefits landscape has shifted dramatically in the wake of Universal Credit. Claimants and landlords are having to adjust to an entirely new regime of receiving money for living expenses, housing costs or both. It’s no wonder this topic is never far from the news!

Young people: Housing and homelessness

Young people: Housing and homelessness

It is fair to say that the housing options of young people in Wales are limited. This training course will look at the causes and consequences of homelessness for this group and their housing options from accessing emergency accommodation to securing a tenancy.