Welcome to the Shelter Cymru training store

In these unprecedented times, it’s vital that as housing professionals we can continue to help people who are struggling with bad housing and homelessness. Our eLearning courses are designed to help give you and your organisation the knowledge and abilities needed to help anyone in housing need in Wales.

Ending homelessness from social housing

Webinar: Ending homelessness from social housing


Thursday 8th October 2020
1.30pm – 3.30pm

Before Covid-19, social landlords in Wales had achieved a nearly 40% reduction in possession actions. This webinar looks at how far the social sector has come in the drive to end evictions and abandonments into homelessness.

Convenient online courses

Shelter Cymru’s training courses and resources are accessible online at any time, from anywhere. So if your organisation has people working from home or in settings where social distancing is necessary, this could be an opportunity to invest in their skills and knowledge.

Universal Credit and housing costs course

Universal Credit and housing costs


The welfare benefits landscape has shifted dramatically in the wake of Universal Credit. Claimants and landlords are having to adjust to an entirely new regime of receiving money for living expenses, housing costs or both. It’s no wonder this topic is never far from the news!

Young people: Housing and homelessness

Young people: Housing and homelessness

It is fair to say that the housing options of young people in Wales are limited. This training course will look at the causes and consequences of homelessness for this group and their housing options from accessing emergency accommodation to securing a tenancy.